Return & Refund Policy
Thank you for shopping with our store. Please review our return and refund policy below.
❌ Cancellation
We accept order cancellations before the product has been shipped or produced. If an order is cancelled, you will receive a full refund.
Unfortunately, we cannot cancel an order once the product has already been shipped.
📦 Returns (if applicable)
We accept returns of products. Customers have the right to request a return within 14 days of receiving the product.
To be eligible for a return, the item must be:
✓ Unused
✓ In the same condition that you received it
✓ In its original packaging
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Return Shipping
Customers will be charged shipping costs at most once (including returns).
✓ No restocking fee will be charged for the return of a product.
If the product received is damaged, defective, or incorrect due to our error, the customer will not be required to bear any return shipping costs.
💳 Refunds (if applicable)
Once your returned item is received and inspected, we will send you an email confirming receipt of the returned item.
We will also notify you of the approval or rejection of your refund request.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
⏳ Late or Missing Refunds (if applicable)
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank, as there is often processing time before a refund appears.
If you have completed all of the above steps and still have not received your refund, please contact us at:
📍 Return Address
The return address and detailed return instructions will be provided by our customer support team after your return request has been approved.
⚠️ Please contact customer support before returning any product.